Easy to Integrate
Shipping protection

Shipped Shield makes it easy for merchants to offer
delivery protection as a checkout upsell.
10min
Intelligent Resolutions
4%
NPS uplift
13%
LTV increase
$0
Cost
10min
Intelligent Resolutions
4%
NPS uplift
13%
LTV increase
$0
Cost

Shipped API-first technology simplifies creating new incremental revenue streams for the modern retailer

Our infrastructure was built to enable $B retailers delivering 1 million orders per month protected by Shipped Shield. Quickly integrate with our web API or mobile SDK to begin protecting your customers and margin.

Deliver an exceptional post-purchase experience.

Before Shipped Shield

After Shipped Shield

Self-service delivery support

Assurance upsell revenue

Automated replacement orders

Intelligent instant resolutions

Delivery failure reimbursements

Machine learning fraud detection

99% customer satisfaction

Before

After

Self-service delivery support

Assurance upsell revenue

Automated replacement orders

Intelligent instant resolutions

Delivery failure reimbursements

Machine learning fraud detection

99% customer satisfaction

Frequently Asked Questions

Shipped Shield offers premium package assurance for customers as an optional upsell at checkout.

We cover the shipment issues caused by carriers, that are completely out of your control including: damaged on arrival, ‘delivered, but not received’, lost in transit, and where’s my order.

Delivery failures are frustrating for customers and merchants, especially with the rise of porch piracy. Shipped Shield steps in to protect customers from carrier delivery failures.

For stores on standard commerce platforms, integration takes less than 10 minutes. For enterprise stores on platforms such as Salesforce Commerce Cloud or SAP Hybris, a typical implementation takes 4 weeks with 1 full-time engineering resource

Shipped is free for merchants. It’s an optional add-on for customers priced similar to Fedex and UPS declared value, just a little more than 1% of the shipment value.

Ready to get started?

Get in touch and let us know how we can help.